“Mark Richardson and his organization are one of a kind. After making several transitions throughout my career, I thought I had come across every kind of career consultant there is. Leave it to Mark and his team to break the mold.

Mark’s approach to a job search is very unique. He really listens to what you are saying you need/want – and he holds you accountable to that need in an engaging way.

He also uses great intuitive tools to tease out what is really important and what is not. I learned a great deal about myself, which goes to show that you never really stop learning and growing.

Mark really helped me to filter my search so that the only positions I would even consider were a true potential match to my professional goals. This took work, but it was worth it.

Today I am in a very challenging and rewarding position that is not only going to meet my needs today but also in the future.
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“Unfinished Business assisted us with a recent development staff hire, helping us refine our position description to reflect our racial equity goals and adjust our expectations based on the current hiring environment.

Thanks to Unfinished Business’s expert coaching of us throughout our process, we feel we made an excellent hire!”

“I worked closely with Trudi Heinz to secure a career-altering opportunity. Throughout the entire process, Trudi was in constant contact to clarify the important details, answer the tough questions and set me up for success. She was truly an advocate for me, and she made such a positive impact on the entire process. I’m grateful to have worked with Trudi and Unfinished Business!”

“Mark’s career advice is comprehensive, his written materials excellent, and his interview preparation stellar.

His successful coaching was a key in my new career transition – and in helping me attain my leadership goals. ”

“The minute I started working with Mark, I felt infinitely better about the choice I’d made to change my career path. Mark meets you where are, joins your team, and skillfully guides you down the sometimes-exhilarating, sometimes-terrifying path toward a new job and career that’s got the words “you” written all over it.

He’s a master of the finer points – targeting opportunities, building a resume and trouble shooting the inevitable bumps along the way – and a mastermind of communications, negotiations and building and selling your personal brand. Mark’s outlook is always positive—even when the future doesn’t look so bright to you – and he helps you believe in yourself because he believes in you. With Mark on my team, I scored a home-run job.   ”

“Looking to change careers after 20 years in the same job, I felt pretty helpless with where to start. I am very lucky to have found Mark and Unfinished Business.

All of my previous experience with resumes and job searches were turned inside out once I met with Mark. His process of learning about the individual and distilling those traits into a coherent and focused format made complete sense to me. Finding a job that fits your profile... not changing your resume to fit the job. Simple but effective.

It’s a process that puts you in control of what you want to do and I thank Mark and Unfinished Business for leading me down that path. ”

“Mark’s many-faceted business experiences have equipped him with a unique skill set which serves him well to drive results through collaborative processes/exchanges. In my experience, this is one of his signature strengths. Additionally, he has a nicely balanced leadership style of strategy and is an expert tactician with impressive people skills. He has proven his ability again and again to tackle complex issues with a results- and action— oriented mindset. He’s resourceful. He just knows how to get things done!”

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“Mark Richardson is a uniquely gifted communicator and facilitator. Our firm engaged Mark pre-pandemic to help us attract and retain diverse talent. Through a time of unprecedented change and disruption, Mark won the confidence of our staff and attorneys at every level of the organization and helped us build a more equitable workplace culture. With his guidance, we changed our approach to recruiting, revised our outward communication strategy, and created a durable organizational infrastructure that has paid immediate dividends in terms of the quality of candidates we are seeing for staff and attorney positions. I would not hesitate to recommend Mark for organizations looking to jumpstart their recruitment efforts.”

“Thanks for the great work you did with me! I was really so grateful for, informed by, and impressed with how you reinforced some of what I’ve learned (or suspected) and gave me insights into new aspects of what makes me tick. Most importantly, you helped me to feel inspired about what’s next!
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